Contact Us

At IESCO New Bill, we’re here to help make managing your electricity bills as easy and stress-free as possible. If you have any questions, need assistance, or just want to share your feedback, our team is ready to listen and provide the support you need. Below, you’ll find all the ways you can get in touch with us.

Get Help with Your Bill

Do you have questions about your IESCO bill or need help with payment? Our knowledgeable customer service team is here to assist you. We’re committed to providing you with quick and accurate responses. Read About Us.

  • Call Us: Reach out to our helpline at 0800-12345 for immediate assistance. Our friendly representatives are available from 8 AM to 8 PM, seven days a week.
  • Email Us: For less urgent inquiries or if you prefer to write to us, send an email to [email protected]. We aim to respond to all emails within 24 hours.

Technical Support

Experiencing issues with our website or have technical questions? Our technical support team is here to solve your problems quickly.

  • Technical Helpline: For technical support, please call 0800-67890. Our technical team is available from 9 AM to 5 PM, Monday through Friday.
  • Online Help Form: You can also fill out our help form at https://iesconewbill.pk/help. Just provide your details and the issue you’re facing, and we’ll get back to you as soon as possible.

Feedback and Suggestions

Your feedback is invaluable to us. If you have suggestions on how we can improve or compliments on what you love about our service, please let us know.

Corporate and Media Inquiries

For corporate, media, or partnership inquiries, please contact our Corporate Affairs department.

  • Corporate Affairs: Email us at [email protected] for any corporate-related queries.
  • Media Relations: Journalists and media outlets can reach out to [email protected]. We are eager to share information and participate in discussions that help the public understand our efforts better.

Visit Us

While we handle most of our services online, you can also visit our customer service center for in-person assistance. Here’s where you can find us:

  • Address: 123 Electricity Avenue, Islamabad, Pakistan.
  • Hours: Our doors are open from Monday to Friday, 9 AM to 5 PM.

Stay Connected

Follow us on social media to keep up with the latest updates, tips, and announcements from IESCO New Bill. We’re active on several platforms where we share useful information and engage with our community.

We’re Here for You

At IESCO New Bill, your convenience and satisfaction are our top priorities. Whether you’re facing an issue, need assistance, or just want to give us feedback, don’t hesitate to reach out. We’re dedicated to providing you with excellent service and support.

Thank you for choosing IESCO New Bill. We look forward to serving you!